Warranty

ARTINE provides a six month Warranty for plating of all our demi-fine jewellery pieces, ensuring you can enjoy the jewellery the way you want to!

Claim Process:

• Capture a photo of the tarnished item.
• Email care@artine.com with your order number, photo evidence, and the claim.
• Self-ship the product to our official address.
• Upon receiving the product, you’ll receive store credit based on the credit terms given below which will be valid for 6 months from the issue date.

Credit Terms:

• 0-6 months: 50% of invoice value
• 6-12 months: 25% of invoice value
• After 12 months: 15% of invoice value