Warranty

ARTINE provides a six month Warranty for plating of all our demi-fine jewellery pieces, ensuring you can enjoy the jewellery the way you want to!

Claim Process:

Capture a photo of the tarnished item.
Email care@artine.com with your order number, photo evidence, and the claim.
Self-ship the product to our official address.
Upon receiving the product, you’ll receive store credit based on the credit terms given below which will be valid for 6 months from the issue date.

Credit Terms:

0-6 months: 50% of invoice value
6-12 months: 25% of invoice value
After 12 months: 15% of invoice value

Create Your Custom Jewelry

Share your vision and our expert craftsmen will bring your dream jewelry to life.

Full Name *

Email Address *

Phone / WhatsApp Number

Jewelry Type *

Metal Type *

Stone Type *

Budget Range

Ring Size (if applicable)

Design Description *

Reference Image Upload

Accepted formats: JPG, PNG (Max 5MB)

Warranty

Create Your Custom Jewelry

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